Privacy policy

Privacy Policy

This Privacy Policy describes how GUSHKA (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit www.gushka.com (the “Site”), make a purchase, contact us, or otherwise interact with our services.

By using our Site and services, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy has been prepared in accordance with applicable Turkish legislation, including the Turkish Personal Data Protection Law No. 6698 (“KVKK”), and, where applicable, international data protection standards.

Personal Information We Collect

When you interact with our Site or place an order, we may collect certain personal information including:

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment and transaction details
  • Order history
  • Account information
  • Communication preferences
  • Messages sent through customer service channels
  • Technical information such as IP address, browser type, device information, and cookies

We collect this information when you:

  • Make a purchase
  • Create an account
  • Subscribe to newsletters
  • Contact customer support
  • Browse or interact with our website

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Provide customer support
  • Communicate regarding orders, returns, or inquiries
  • Improve our products, services, and website experience
  • Prevent fraudulent or unauthorized activity
  • Send promotional communications and marketing updates where permitted
  • Comply with legal and regulatory obligations

Payment Information

Payments made through our Site are processed securely by third-party payment providers and Shopify-integrated payment systems.

We do not directly store complete credit card or banking information on our servers.

Cookies & Tracking Technologies

Like many websites, we use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and optimize our services.

Cookies may collect technical and usage information such as:

  • IP address
  • Device type
  • Browser type
  • Pages visited
  • Time spent on the Site
  • Shopping behavior

You may disable cookies through your browser settings; however, some parts of the Site may not function properly.

Sharing of Personal Information

We may share your information only where necessary with trusted third parties including:

  • Shopify and website infrastructure providers
  • Payment processing providers
  • Shipping and logistics partners
  • IT and analytics providers
  • Legal or regulatory authorities when required by law

We do not sell your personal information to third parties.

All third-party providers are expected to handle your information securely and in accordance with applicable privacy laws.

Data Security

We take commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders and provide services
  • Maintain customer records
  • Comply with legal, tax, and accounting obligations
  • Resolve disputes and enforce agreements

Your Rights

Subject to applicable laws, including KVKK, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate data
  • Request deletion of your data where legally applicable
  • Withdraw consent to marketing communications
  • Request information regarding how your data is processed

To exercise any of these rights, please contact us using the details below.

Marketing Communications

If you subscribe to our newsletter or marketing communications, you may receive updates regarding new collections, launches, campaigns, or events.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

Third-Party Links

Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be published on this page with the revised effective date.

Contact Information

For any questions regarding this Privacy Policy, your personal information, or your rights under applicable data protection laws, please contact us:

GUSHKA
hello@gushka.com
WhatsApp: +90 538 478 43 22

Ayazma Yolu Cad. Papirus Plaza No:37 Floor:6 Door No:109
34410 Kagithane / Istanbul / Turkey

Customer Service Hours:
Monday – Friday, 9 AM – 5 PM (GMT+3)

Last updated: May 24, 2026